Refund policy

Refund policy

 Returns                                                                                                                                                                 Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can't   offer you a refund or exchange.

 To be eligible for a return, your item must be unused and in the same condition that you received   it.  It must also be in the original packaging.

 Non-returnable items:                                                                                                                                 - Gift cards

 Refunds (if applicable)                                                                                                                                           Once your return is received and inspected, we will send you an email to notify you that we have   received your return item.  We will also notify you of the approval or rejection of your refund. If   you are approved, then your refund will be processed, and a credit card or original method of   payment.

 Shipping                                                                                                                                                        To return your product, you should mail your product to the artist.

 You will be responsible for paying for your own shipping costs for returning your item.  Shipping   costs are non-refundable.  If you receive a refund, the cost of return shipping will be deducted   from your refund.

 If you are shipping an item over £30, you should consider using a trackable shipping service or   purchasing shipping insurance.  We don't guarantee that we will receive your returned item.